Shipping policy

Processing Time:
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Time:
Standard delivery takes 7–15 business days depending on your location. Some regions may experience longer delivery times due to customs, weather, or high demand.

Shipping Rates:

  • Standard Shipping: Calculated at checkout or free depending on promotion.

  • Express Shipping (if available): Additional cost shown at checkout.

Tracking Your Order:
You’ll receive a tracking number once your order has been shipped. Please allow up to 72 hours for tracking information to become available.

Customs & Duties:
We are not responsible for any customs fees or duties that may be applied once the order reaches your destination country. All fees imposed during or after shipping are the responsibility of the customer.

Delays:
We are not liable for shipping delays due to unforeseen circumstances such as weather, carrier delays, or customs holds.

Lost or Stolen Packages:
If your package is marked as “delivered” but you haven’t received it, please contact your local carrier first. If needed, reach out to our support team and we’ll do our best to help.